WordPress Technical Support & Bug Fixing

Problems I fix every day

Fast WordPress technical support starts with knowing the usual suspects:

• White screen of death, "critical error" and 500 errors
• Plugin and theme conflicts after an update
• WooCommerce checkout, payment or email problems
• Forms that do not send, or emails that go to spam
• Login loops, lost admin access and password resets
• Broken layouts, mobile display bugs and CSS issues
• A slow admin dashboard or slow pages (see speed optimization)
• Redirect loops, mixed-content warnings and SSL errors
• Import and export of content, products and users
• PHP version upgrades and compatibility errors

How hourly support works

1. Send the problem. A message on WhatsApp or Telegram with the URL and a short description, plus screenshots if you have them.
2. Quick diagnosis. I reply with what I think is wrong and an estimate of the time needed.
3. Fix with a backup. I take a backup, solve the problem and test it.
4. Pay for time used. You are billed only for the actual time, rounded to the nearest quarter hour, with no minimum retainer.

// first thing I do on a white screen: turn on logging, never on-screen errors
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

Small development tasks too

If you need a change that needs a bit of code, such as a custom field, a snippet, a layout tweak or a small automation, I can do that as well. For bigger features, a custom plugin is usually the better answer.

Need regular help?

If you find yourself needing help every month, a maintenance plan is cheaper and includes updates, backups and monitoring. If your site is infected, go straight to malware removal.